Plan Your Visit

We are located in the new Keetown Loop development in Waukee, IA, about 15 minutes west of Des Moines. Our address is 2938 Grand Prairie Pkwy, Waukee, IA 50263.

Directions:
Northbound traveling on Grand Prairie Pkwy: Use both turn lanes to turn left onto Ashworth Road. For VIP parking, use the Right most turn lane, and for general parking, please use the Left most turn lane onto Ashworth Road.

For southbound traveling on Grand Prairie Pkwy: Turn right at the stoplights at the corner of SE Esker Ridge Dr. And Grand Prairie Pkwy. Follow into the district by turning left onto SE Parkview Crossing Drive.

Click here for additional directions.

Our main and reserved parking lots are located on the south and west sides of the venue. All lots are accessible by entering off of SE Ashworth Road, or SE Esker Ridge Drive, just off the Grand Prairie Parkway exit on I-80.

General Parking is $15 (credit/debit or mobile pay only).

Premier Parking availability and price may vary by show. This lot includes a parking spot within close walking distance to the ticket gates and expedited exit after the show. Beat the rush and reserve your space to guarantee a parking spot! Click here to reserve parking for your show.

Permitted Items:

• Bags no larger than 12” x 6” x 12”. All bags will be searched prior to entry. Bags designated for family or medical use are permitted with additional search.
• Cameras – nonprofessional only, no detachable lenses, disposable or point-and-shoot cameras, recording devices, and external flash/lighting. 
• Food – Guests who need food as part of a medical exemption may have a small amount of UNOPENED snacks such as a snack-size pack of cookies, etc.
• Water – Guests are permitted to bring in one (1) factory-sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Refillable plastic water bottles are permitted. Camelbacks are not permitted.
• Signs – up to 8.5 x 11 inches (this is the size of a standard piece of paper). All signs must be appropriate in nature.

Non-Permitted Items:

• Bags that do not meet our bag policy (must be no larger than 12” x 6” x 12”)
• Outside food or drinks
• Weapons of any kind
• Chairs of any kind 
• Strollers
• Umbrellas
• Alcohol
• Illegal drugs/substances
• Glass containers
• Cans
• Hard-sided/large coolers
• Laser pointers
• Animals (except service animals)
• Fireworks
• Personal video cameras, Go-Pros, selfie sticks, drones or masks
• Professional audio, video, or audio recording equipment (including detachable lenses, tripods, zooms, or commercial-use rigs) 
• Unsealed liquids or gels of any kind
• Jewelry or clothing that could inflict harm (Metal Spikes, Chains, Etc.)

*** Subject to change based on the show.

Our venue is open to all ages, however, age restrictions may vary by show. Please refer to the 'Show Info' for the most up-to-date information on age restrictions for each event. If an event is open to all ages, all individuals regardless of age, need a ticket to enter.

All points of sale will only accept credit, debit, or mobile pay (such as Apple Pay or Google Pay). Cash-to-card conversion will be available inside the venue at our coat check.

For standard ticket holders, doors generally open an hour before the show's scheduled start time. But door times may vary by artist. To view the published door and show time for your event visit the shows ticketing page or check out our social media (Facebook, Instagram, X) for confirmed door and show times. 

All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print. For more information on mobile entry, click here.

Located on the east side of the venue, our box office is open every Thursday from 11 to 5 PM as well as on show days two hours prior to doors. Outside of those times, you will need to purchase tickets online through Ticketmaster. 

If you had so much fun that you lost something during your time with us, please contact our office for more information at 515.895.4980.

Interested in a Premium Seat package inclusive of tickets or want to learn more about the different season ticketing options? Get in contact by emailing our Director of Premium Sales and Service at MichaelBartos@livenation.com.

Yes, you can! Vibrant Music Hall is the perfect location to host corporate events, weddings, social gatherings, and special events of all kinds. For more information on renting Vibrant Music Hall for a private event click here.

JOIN OUR TEAM! Do you have a love for live music and want to work in a fun atmosphere? We are the place for you. Multiple positions are open now and posted here!

Vibrant Music Hall is located in the growing KeeTown Loop district that has hotels, restaurants, and more. Check their website for more details on where to go before and after a show here.