Accessibility Services

Accessible Seating can be purchased online via www.vibrantmusichall.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.vibrantmusichall.com. To view all accessible seating options, select the show you are planning to attend, then select the Filters icon on the upper right of the page where you see available tickets, and select Show Accessible Tickets. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.

Accessible Parking is located throughout the Vibrant Music Hall Parking Lots. Let the parking staff know that you need accessible parking, and they will direct you to these spaces. We are a cashless facility and will only accept credit/debit and/or mobile pay.

Service Animals: Registered trained guide, signal, or service animals assisting guests with disabilities are permitted inside Vibrant Music Hall. Vibrant Music Hall requires, consistent with the ADA (Americans with Disabilities Act), that service animals must be harnessed, leashed, or tethered unless these devices interfere with the service animal’s work or the individual’s disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods. Upon venue arrival please identify such animals to security and ticket takers.

Sensory Bags: Our sensory bags are designed to help sensory needs in both adults and children. To check out a sensory bag, please visit our guest services podium in the lobby. Our sensory bags include noise-reducing headphones, strobe glasses, fidget tools, and more!

Need assistance on event day? Please allow for additional time to enter the building and find a crew member at our guest services podium in the lobby or contact us before you arrive at us.accessibility@livenation.com with Vibrant Music Hall and your show in the subject line.